Cameron Tyler | October 4, 2012
A study published in the “Journal of Applied Psychology” revealed that socialization techniques used in the process of onboarding resulted in higher job satisfaction, increased job performance and greater commitment to the organization. Onboarding improved upon positive aspects of employee experience in the workplace, and also decreased negative aspects like stress and intentions to quit.
Creating a more functional and conflict-free work environment comes with monetary gains as well. According to the International Data Corporation, U.S. and U.K. employers reported an estimated $37 billion loss every year because their employees don’t fully understand their job requirements. With such high stakes, your company could greatly benefit by implementing the following four fundamental rules of onboarding.
1. List Job Responsibilities
Freedom and room for creativity in the workplace can be very valuable attributes, but employees should also be well aware of exactly what their job responsibilities and expectations are each and every day they come to work. Establishing tangible expectations ensures that your exact standards will be met and employees won’t encounter any confusion on the job. Doing so doesn’t have to mean that you distrust the discretion of your employees, but rather because you have unique standards and expectations for reaching your professional goals.
2. Encourage Professional Interaction
Sometimes the unhappiness of an employee and the success of the team can be boiled down to the simple concept of poor socialization in the workplace. To develop a strong collective group of employees, it’s important to improve an employee’s integration into the social scene of their professional peers by establishing mentor systems and creating group projects. Pairing new employees with experienced ones can also improve upon employee performance by having a more knowledgeable employee instill your company’s rules and expectations.
3. Request Feedback
One of the greatest gains of new employees is a fresh perspective of how the company currently operates and feedback on how it can run better. Although they may not be fully aware of how the business works yet, requesting feedback from new employees can result in valuable information about how your company runs in comparison with others. As an added bonus, asking new employees what their opinions are can indicate their value as an asset to the company and encourage them to live up to these already high expectations.
4. Introduce New Employees to the Big Picture
Most of the employees you hire will be in charge of just one department or one aspect of this department. Although this focus is crucial to ensuring an effective outcome, it helps for employees to see the big picture of what they contribute to. By introducing new employees to different departments and the overall structure of the company, you can show them just exactly how big of an influence their work has. This will give new employees a higher sense of importance in their job and establish more serious consequences for poor performance.
Onboarding might be a bit of an investment of time and money that could cause some hesitation. However, this investment falls nowhere near the estimated $37 billion loss reported each year as a result of employee confusion. With these four tips in mind, you can get started on a foolproof strategy that will minimize your losses and maximize success.