With less than a year left before the most significant parts of healthcare reform bill takes effect, extending health insurance to 14 million more Americans, hospitals are scrambling to prepare. But for what, exactly?
Archive for the ‘Brands’ Category
Brand Alignment in the face of uncertainty
Wednesday, February 6th, 2013
Posted in brand, brand alignment, Brands, customer experience, Global, Healthcare, Medicaid, Medicare | No Comments »
This Week in Digital: w/c January 28th
Tuesday, January 29th, 2013
What’s happened this week: Netflix announced a modest profit and growth to 29m US and 6m international streaming subscribers, illustrating that OTT video is beginning to scale. Twitter launched Vine, the 6 second video equivalent of a tweet. Facebook announced that conversion tracking via an optimized CPM will be available…
Posted in advertising, Brands, cool stuff, Current Affairs, digital, Fun stuff, Games, innovation, insight, Internet, media, mobile, research, social networks, Technology, Twitter | No Comments »
Leading with brand in China
Thursday, January 24th, 2013
Western companies face numerous opportunities and challenges as they seek to expand in China. During our recent breakfast seminar, “From East to West and Back Again: How Winning Companies Lead with Brand in China,” we explored what brands must do t…
Posted in brand, branding, Brands, China, Global, global brands, power of brand | No Comments »
This Week in Digital: w/c January 21st
Tuesday, January 22nd, 2013
What’s happened this week: Facebook announced Graph Search, a new feature to search within the users’ Social Graph. Another development in the rise of the Interest Graph technologies that advertisers need to understand. A little less coverage went to another disruptive Facebook move to deliver free calls to US iPhone…
Posted in advertising, Behavioural economics, Brands, cool stuff, Current Affairs, digital, Fashion & Beauty, Fun stuff, innovation, insight, Internet, media, mobile, research, social networks, Technology, Twitter | No Comments »
Why is CMO turnover so high?
Thursday, January 10th, 2013
The average tenure of a chief marketing officer (CMO) is alarmingly short—just 42 months as of 2011. And to think, that’s up from 23 months in 2006. This seems like an incredibly high turnover rate for such an important position in the corporate hi…
Posted in brand experience, brand research, branding, Brands, fact-based branding, fact-based research, Global, research, simplicity | No Comments »
Would your customer experience be worthy of a Michelin star?
Wednesday, January 9th, 2013
Over the holiday break, my wife and I had the pleasure of entertaining my brother and sister-in-law, who were visiting from Chicago. While we spent time enjoying the mild Southern California winter weather and the many entertainments that Los Angeles h…
Posted in brand story, Brands, customer experience, Global, simplicity | No Comments »
Brands, it’s time you hit the gym
Monday, January 7th, 2013
Goodbye holiday cookies and champagne headaches—January has arrived with our New Year’s resolutions in tow. Whether you’re attempting to pay off your loans, run a marathon or learn Swahili, resolutions are about making ourselves into those smarte…
Posted in Apple, brand, brand experience, branding, Brands, customer experience, customer experience strategy, Global, GoogaMooga Festival, google maps, logo, logo design | No Comments »
2013 Trends
Thursday, January 3rd, 2013
Happy New Year and welcome to 2013. Our friends across the group and globe have been pulling together a summary of predicted trends for the year ahead. January always brings a rush of these, but we wanted to share them as there are some good points to kee[p in mind……
Posted in advertising, Behavioural economics, Brands, cool stuff, Current Affairs, digital, Film & Entertainment, Fun stuff, Games, innovation, insight, Internet, media, mobile, music, research, social networks, Technology, TV, Twitter | No Comments »
Simple is schmart
Thursday, December 20th, 2012
Ah, Hanukkah. The Festival of Lights. Although we’ve put away our menorahs until next year, there’s always time to have a little holiday fun. So gather ‘round and enjoy these reimagined lyrics, sung to the tune of I Have a Little Dreidel.
Posted in Alan Siegel, brand simplicity, branding, Brands, Global, Hanukkah, holiday branding, simplicity, simplification | No Comments »
A simplicity carol
Wednesday, December 19th, 2012
In this season of reflection, I humbly offer my corporate version of Charles Dickens’ timeless classic with my own dream team—the CEO, CMO and CTO. Upon leaving a festive office holiday party, they are confronted by a ghostly guide who brings into …
Posted in brand, branding, Brands, customer experience, customer experience strategy, Global | No Comments »
