When the Supreme Court upheld most of the Affordable Care Act last week, it was generally seen as a net positive for hospitals. With more than 30 million more insured Americans entering the marketplace, hospitals are likely to see gains in patients as …
Archive for the ‘Johns Hopkins’ Category
A brand new day for hospitals and health systems
Monday, July 2nd, 2012
Posted in Accountable Care Organizations, ACOs, Affordable Care Act, brand promise, Brands, consistent experience, customer experience, customer journey, Global, Global Brand Simplicity Index, health care reform, health insurance, health systems, hospital brands, Hospital Value-Based Purchasing Program, hospitals, Johns Hopkins, Mayo Clinic, Medicare, New York-Presbyterian, patient experience, patient journey, patient satisfaction scores, readmission rates, simplify processes, transparency | No Comments »
