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The customers’ verdict is in…and Schlecker is out

Tuesday, April 3rd, 2012

In the 1960s and 70s a retail revolution swept across Germany and captured my imagination, changing the way I would shop forever. For the first time, “self-service” stores, like those I had envied on American television shows, began to appear. S…

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Posted in brand loyalty, brand re-launch, branding, Brands, customer experience, customer satisfaction, DM, Global, Müller, Rossmann, Schlecker, shopping experience | No Comments »