For some parts of the world this is the season of the chocolate egg, and like most chocolate goodies there’s no limit to the variety on offer. So on the basis that the egg did a pretty good job for Jack Dorsey, we thought we’d see what your chocolate leanings might suggest about your social… Continue reading →
Archive for the ‘social media strategy’ Category
Does Your Chocolate Egg Choice Reflect Your Social Media Strategy?
Wednesday, March 27th, 2013
Posted in chocolate egg, Easter Egg, easter eggs, facebook, Featured, humor, pinterest, social media, social media strategy, Twitter | No Comments »
For healthcare players, integration is easier said than done
Wednesday, December 5th, 2012
After President Obama’s re-election last month, healthcare has earned a permanent place in the headlines. With the overhaul of care delivery, payment and compensation, it’s not just about navigating a changing landscape; it’s about navigating the l…
Posted in Affordable Care Act, brand experience, brand simplicity, branding, Brands, customer experience, Global, Global Brand Simplicity Index, health exchanges, health insurance, health systems, Healthcare, healthcare brands, patient experience, simplification, social media strategy, touchpoint alignment | No Comments »
Bringing the magic to the simple
Wednesday, November 14th, 2012
We value brands that are solid, reliable and consistently deliver on their purpose and promise, day after day. But even for the likes of Apple, McDonald’s or Coca-Cola, there’s something to be said for the element of surprise and wonderment they br…
Tags: consumer engagement
Posted in brand experience, brand promise, branding, Brands, customer experience, customer experience strategy, Global, Marketing, purpose, social media, social media strategy, Storytelling, viral campaigns | No Comments »
The future of social media in China
Tuesday, November 13th, 2012
Social media is alive and well in China. Whether on iPhones, Galaxy Tabs and Xiaomei phones, everyone is sharing information online. Like in the West, any number of topics are discussed and dissected on the web, including food, shopping and entertainme…
Posted in brand experience, brand simplicity, branding, China, Global, Global Brand Simplicity Index, MyChat, Sina Weibo, social media, social media in China, social media strategy, social networks, Weibo, Xiaomei phones | No Comments »
Content Marketing for Small Business, Part 1
Monday, October 29th, 2012
Effective marketing in the digital age mandates that you create engaging content for your customers, prospects, and social network fans and followers to consume. First, let’s define what we mean by “content.” Content can be anything – Facebook status updates, Twitter tweets, videos, images, or blog posts. The key point to keep in mind is [...]
Posted in business blogging, content marketing, social media, Social Media Marketing, social media strategy, Sprout Social | No Comments »
You Are What You Tweet
Sunday, October 21st, 2012
The Social Marketing channels present us with opportunities to share our content and get our messages across. Plus, given that the social channels are superbly designed to make sharing and tapping into other networks simple – then they have the potential to be far reaching, extending beyond our usual ‘databases’ – as they present opportunity [...]
Posted in content creation, content is king, Marketing, social media advice, social media consultancy, social media content strategy, Social Media Marketing, social media strategy, Social Media Training | No Comments »
Oops, social media did it again
Tuesday, October 9th, 2012
Only Justin Timberlake could bring the sexy back so convincingly to a site as obsolete as the VCR. Yes, I’m talking about Myspace. Myspace’s makeover is good. It’s seamless to create a profile and connect to friends with Facebook and Twitter inte…
Posted in branding, Brands, design, digital, digital social space, digital strategy, facebook, Global, myspace, pinterest, profile design, Simple navigation, social media, social media brands, social media strategy, Twitter, web design | No Comments »
The ripple effect
Tuesday, September 4th, 2012
According to a recent Forrester report, “92% of leading marketing professionals surveyed believe social media has fundamentally changed how consumers engage with brands.” This may sound like yesterday’s news—and that’s because it is. For the …
Posted in brand, brand experience, brand promise, branding, Brands, customer experience, customer experience program, customer experience strategy, Forrester, Forrester report, Global, Marketing, social media, social media strategy, social web, United Airlines | No Comments »
LinkedIn today: See all top headlines for who?
Thursday, August 16th, 2012
Caroline Gaffney, product manager at LinkedIn, was recently quoted in Design Week as saying, ”We’ve started to roll out a simpler and easier way to navigate the homepage that offers quick access to the relevant information and updates that help you…
Posted in design, design week, Global, LinkedIn, LinkedIn homepage, social media, social media strategy, Twitter, user experience, web designw, Website Design | No Comments »
The power of Instagram
Thursday, June 21st, 2012
I don’t use Twitter anymore. Brainless 140-character-or-less chatter by people expressing their opinions about opinions is boring. And Facebook now sits last camel in my social network caravan, having given way to a new method of interacting with fri…
Tags: consumer engagement
Posted in branding, digital, facebook, Global, Instagram, mobile app, smartphone, social media, social media strategy, social network, Twitter, user experience, user interface | No Comments »


