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Archive for the ‘user experience’ Category

Removing Facebook’s Annoying Ads, Just Another Monetary Stream

Thursday, March 14th, 2013

Removing Facebook’s Annoying Ads, Just Another Monetary Stream

A Facebook patent application published last January tells us that a new marketing ploy is potentially going to be set in place, enabling users to get rid of distracting ads.   But, while removing ads is just something most users can be hopeful for in enhancing user experience, this specific patent filed in mid 2011,… Continue reading

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Posted in ads, facebook, Featured, Marketing, Monetisation, Revenue Stream, user experience | No Comments »

How scientific notation can help your brand

Tuesday, December 4th, 2012

What’s the purpose of scientific notation in the math and science world? To simplify numbers by emphasizing their most relevant traits and reducing them to more usable scales. Scientific notation teases out what’s important for the problem at hand …

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Posted in brand, brand building, brand experience, brand loyalty, brand simplicity, branding, customer experience, customer experience strategy, Global, Global Brand Simplicity Index, scientific notation, simplifying experiences, Simpliicty Index, Storytelling, touchpoints, user experience | No Comments »

How simplicity can help you get ahead

Monday, October 29th, 2012

Though it may sound counter intuitive, simplicity is anything but simple. In fact, it requires a lot of hard work, and few companies have been able to deliver simplicity effectively. For the past three years, my company has conducted its Global Brand S…

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Posted in brand experience, brand simplicity, branding, Brands, ClickZ, Global, Global Brand Simplicity Index, user experience | No Comments »

The champagne bucket list

Wednesday, October 3rd, 2012

Road crews survey before they start laying blacktop. Doctors run a battery of tests before prescribing treatments. Coaches study game videos and pore over stats and records before heading onto the field. Due diligence is a widely accepted practice in j…

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Posted in branding, design, Global, online experience, user experience, web design | No Comments »

It’s a big world wide web out there

Tuesday, September 11th, 2012

Do you browse the web on your phone or computer more often? Is there a difference? How many times have you opened your Yelp mobile app, turned on your iPad for Google Maps and chatted on your laptop to see who’s around?

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Posted in Boston Globe, brand strategy, branding, design, digital experience, digital strategy, Global, new york times, online experience, Responsive web design, user experience, user experiences, user interface design, visual identity, Web, web content, web design, Website Design | No Comments »

To infinity and beyond – Engaging consumers through immersive discovery

Saturday, September 1st, 2012

To infinity and beyond – Engaging consumers through immersive discovery

Have you noticed a subtle change in how you browse some content online?For many sites, you no longer have pages of content that you need to navigate with “next” and “previous” buttons.  Instead as you browse the content and start to reach the end,…

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Posted in innovation, Loyalty, Rewards, user experience | No Comments »

LinkedIn today: See all top headlines for who?

Thursday, August 16th, 2012

Caroline Gaffney, product manager at LinkedIn, was recently quoted in Design Week as saying, ”We’ve started to roll out a simpler and easier way to navigate the homepage that offers quick access to the relevant information and updates that help you…

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Posted in design, design week, Global, LinkedIn, LinkedIn homepage, social media, social media strategy, Twitter, user experience, web designw, Website Design | No Comments »

How can we get rid of bad websites?

Thursday, July 19th, 2012

If you’re reading this, you probably spend a lot of time online. (If you don’t, your interest in online marketing is commendable.) And it’s easy for folks like us to forget that there are people who don’t spend as much time online. When we encounter a …

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Posted in branding, ClickZ, design, Global, restaurant websites, user experience, visual identity, web design, Website Design, websites | No Comments »

The power of Instagram

Thursday, June 21st, 2012

I don’t use Twitter anymore. Brainless 140-character-or-less chatter by people expressing their opinions about opinions is boring. And Facebook now sits last camel in my social network caravan, having given way to a new method of interacting with fri…

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Posted in branding, digital, facebook, Global, Instagram, mobile app, smartphone, social media, social media strategy, social network, Twitter, user experience, user interface | No Comments »

Twitter and ING Direct: Privacy done right

Wednesday, June 6th, 2012

Just because data giants like Facebook and Google don’t communicate their privacy policies well (check out our recent SimplicityLab™ report on this topic), that doesn’t mean other giants out there don’t do it well. In recent weeks, I’ve seen …

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Posted in brand, brand loyalty, Communications, customer loyalty, facebook, Global, Google, ING Direct, plain language, privacy policies, privacy policy, SimplicityLab, Twitter, user experience | No Comments »

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